FEBRUARY 28 - MARCH 2 • Orlando, FL

Certificate Programs

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BUILD YOUR SKILLS AND RESUME!

Gain new knowledge and skills in Training magazine certificate programs led by proven industry experts. Jumpstart your career and become (and remain) a top performer in your field. Receive a signed certificate of completion and a Training magazine eBadge you can proudly display in your email signature, digital resume, and on social media. Additional fee for Certificate Programs ($1,195 for 3-Day and $495 for 1-Day).

3-Day Programs (P01 to P06; Friday, Feb. 25 – Sunday, Feb. 27 • 9:00 am – 4:00 pm)

Geoff Bailey P01 Master Instructional Designer Certificate Program
Geoff Bailey, Senior Consultant, Friesen, Kaye and Associates
Discover the keys to creating interactive and engaging training that ensures learner success — whether in the classroom, online, or a combination of both. Take home electronic job aids and a detailed support manual to help you apply what you learned when you are back on the job. You’ll learn to:
  • Incorporate adult learning principles, a systematic learning process, and a variety of processing methods to maximize retention.

  • Apply proven techniques for analyzing learner and organizational needs, and plan the design and development of training materials to meet those needs.

  • Select the right training content and instructional strategy to support performance improvement for the target population.

  • Strategize design time shortcuts.

  • Plan a variety of presentation, application, and feedback methods.

  • Align objectives and tests, and outline strategies to close any performance gaps.

  • Create questions that enable learning, encourage retention, and test for understanding.

  • Promote interactivity in classroom and online designs.

  • Create a validation plan that ensures the training design meets the organizational needs.

Bonus: You’ll receive a 220-page Instructional Design Fundamentals Participant Manual, plus
case study documents, job aids, a Kolb Learning Styles Inventory, and sample Self-Directed
Learning Booklet. You’ll also receive a 184-page Support Manual full of instructional design guidelines, best practices, and templates with instructions for accessing the templates online.

P02 Managing the Training Function Certificate Program
Marsha Weisleder
Marsha Weisleder, Performance Improvement Coach, Langevin Learning Services
Take your training department to a higher level of performance. Learn how to align your training function with the needs of your organization by providing cost-effective, first-class training. Receive numerous tools and resources to assist you in managing every aspect of the training function from needs analysis and instructional design to delivery, evaluation, and staffing. You will learn:
  • A seven-step process for setting the strategic direction of the training function.

  • How to write a mission statement for the training function.

  • An easy-to-use course audit checklist.

  • Time-saving methods for estimating program costs.

  • How to manage an effective needs analysis process.

  • Guidelines for selecting the best training strategy — traditional, elearning, or both.

  • How to conduct a solid cost-benefit analysis.

  • How to confidently guarantee a return on investment (ROI)

  • How to deal with the biggest design challenges.

  • A step-by-step procedure for estimating course design time.

  • 20 tips to minimize the challenges of working with subject matter experts (SMEs).

  • How to build competency-based hiring profiles.

  • How to manage and develop top-notch instructional designers.

  • How to record, track, and assess instructor performance.

  • A coaching action plan to deal with performance issues.

  • 14 proven coaching interventions.

  • A decision matrix for selecting data collection instruments.

Project: Throughout the program you’ll have the opportunity to play the role of a Training Manager and practice your management skills in a team environment.
Bonus: You’ll receive a 190+ page manual filled with tools, tips, guidelines, and best practices. In addition, you’ll receive a Training Needs Analysis elearning module that gives you a faster needs analysis approach that is realistic in today’s climate, as well as a copy of the Fundamentals of Virtual Classroom Design. CEUs are available for this certificate program.
 
P03 Mastering Interactivity and Instructional Design for eLearning Certificate Program
Ethan Edwards
Ethan Edwards, Chief Instructional Strategist, Allen Interactions
Creating great elearning depends on the combined power of instructional design and interactivity design. Instructional design builds on what we know about how people learn to guide selection of content, craft objectives, and master powerful delivery. Interactivity design guides us in crafting online experiences that motivate participation, actively engage the learner’s mind, and create meaningful and memorable experiences. You’ll discover powerful ways to analyze content to establish appropriate scope for your elearning, as well as strategies for content sequencing to maximize learner benefit and interest. Then, apply the powerful principles of instructional interactivity to design irresistible learner experiences. You’ll learn to:
  • Create meaningful, instructional context.

  • Manipulate risk and consequences to challenge learners.

  • Break out of tedious question forms, instead focusing on meaningful behavioral outcomes.

  • Employ feedback as a crucial teaching vehicle.

  • Develop interactivity design ideas through sketching and prototyping.

Based on the industry-leading ideas from Michael Allen’s Guide to eLearning, this program will fundamentally change the way you perceive the design and development of elearning, and the possibilities for success!
BYOD: A wifi-enabled laptop with PowerPoint (or another authoring system, such as Storyline or Captivate) is required for this program.
 
P04 The Master Trainer Certificate Program
Becky Pike Pluth
Becky Pike Pluth, Author, Creative Training: A Train-the-Trainer Field Guide
The Master Trainer program is your introduction to an innovative instructor-led, participant-centered methodology. In this 3-day training transformation, you’ll be introduced to the Creative Training Techniques that thousands of trainers across the world use to increase retention by 90% and on-the-job transfer by 75%. Every aspect of The Master Trainer Workshop is designed for one purpose — to help you deliver results in your training. You’ll leave with actionable strategies you can apply on your very first day back on the job. The first two days, you’ll E.A.T. (Experience, Awareness, Theory) your way through a process for interactive training. It’s the ultimate experiential learning because the techniques are modeled to you! Day three is a dive deep into the practical application of Creative Training Techniques to your own content. Bring a module to work on — there will be opportunities to practice and receive real-time feedback from a Creative Training expert. By the end of this program, you’ll experience more than 100 Creative Training Techniques in action and have a plan to reduce prep time by 50%. Some tools and techniques you’ll discover include:
  • 5 FUNdamental principles of participant-centered learning.

  • C.O.R.E. elements of content development.

  • E.A.T. model for structuring content.

  • 20 step-by-step techniques for audience engagement.

  • 7 types of difficult participants and how to handle them.

  • Using the 90-20-10 rule for chunking content to boost retention.


P05 eLearning Developer Certificate Program
Katrina Baker
Katrina Baker, Talent Development Partner, Learning Platforms, Adobe
This program equips you with skills you need to produce remote, blended learning experiences for your learners. Hands-on activities throughout will offer you the opportunity to try new technologies, make mistakes, and receive real-time feedback from your instructor and peers. The multi-module format will guide you through the processes to create your own voiceover, video, elearning quiz, and more! In fact, you’ll have the opportunity to create a short course, from beginning to end, while completing your certificate (you are encouraged to brainstorm a course topic prior to attending). This program includes:
  • A high-level overview of research and trends that influence how we present blended and remote learning experiences. You will explore social learning, mobile learning, diversity of thought, communities of practice, and much more — with the intention of informing your approach to your course development project.

  • An explanation of how a learning technology platform influences our instructional design process, along with practical examples and brainstorming related to structuring a course or program using a learning management system.

  • Practical information about basic voiceover skills and audio engineering, including how to choose equipment and set it up correctly. You are encouraged to prepare a two-minute voiceover script ahead of class that will be recorded and edited using Adobe Audition.

  • Suggestions of resources that make instructional design and elearning development faster and easier for the budget-minded.

  • The opportunity to produce a micro learning video in Adobe Premiere Rush, using the voiceover and resources you’ve created and selected during class.

  • The opportunity to develop a simple elearning quiz in Adobe Captivate.

  • The opportunity to practice structuring course elements in a learning management system, using Adobe Captivate Prime.

BYOD: A wifi-enabled laptop with a microphone. Free trials of Adobe Audition, Adobe Captivate, Adobe Captivate Prime, and Adobe Premiere Rush. Additional information to be provided to participants.
Bonus: You will receive access to a private LinkedIn Learning discussion board so you can continue to ask questions and receive guidance on your course content after class.

P06 Converting Instructor-Led Training to Virtual Instructor-Led Training or eLearning Courses Certificate Program
Dani Watkins
Dani Watkins, Chief Learning Experience Officer, Zenith Performance Solutions
Moving an ILT course online? Discover how to create learning that changes behavior, engages learners, and leaves them wanting more. During this program, you will redesign an existing ILT course and re-evaluate the learning objectives to solve business problems through behavior change rather than information overload. You will learn to:
  • Identify what elearning tools are available to you and the type of functionality that is available.

  • Storyboard the course in a new way that is interactive and engaging in a vILT or elearning environment.

  • Identify the graphics, media, and other supplemental tools to create a vILT or an elearning course that is engaging for learners.

  • Design new activities that engage learners and enable behavior change.

  • Create a plan for executing the development of the elearning when you return to your job.

Project: Come to this program with a real-world ILT that you want to convert.
BYOD: A wifi-enabled computer with Microsoft PowerPoint is required. Optional: An eLearning tool installed (i.e., Articulate Storyline 3/360, Adobe Captivate, Lectora, etc).


1-Day Programs (P07 to P12; Sunday, Feb. 27 • 9:00 am–4:00 pm)

P07 ROI by Design: Delivering the Promise of Learning Measurement Certificate Program Laura Paramoure
Laura Paramoure, Author, ROI by Design: The Essential Link Between Training Programs and Business Results
As learning professionals we want to be able to measure the effectiveness of our solutions and show the value of our work. For many years, we have tried to use our LMS and survey tools to accomplish this, with poor results. Measurement frustration and apathy have led many of us to abandon our efforts to gain credible data and show the impact of our work. This program is for strategic learning professionals who want to improve how learning programs create business outcomes and how those outcomes are being measured to improve learning results. You will be introduced to a design data measurement model and innovative new tools that have revolutionized learning measurement, provided trusted data, and raised professional learning practice. Instead of focusing on just what you measure, discover how to measure. Join us to learn the foundations of the model and witness the results data from other companies that have implemented the model.You will learn to:
  • Use learning design as the blueprint and catalyst for business results.

  • Translate learning objectives into business outcomes.

  • Increase credibility in the collaboration between learning and business stakeholders.

  • Measure outcomes to show what was learned in the classroom, what was transferred to the job, and how organizational metrics were impacted by programs.

  • Identify metrics impacted and create an ROI for programs.

  • Interpret data to provide actionable business intelligence.

  • Answer the top 5 questions business leaders ask about learning outcomes.

  • Use data to diagnose and repair learning programs.

  • Deliver reports to senior executives that show the impact of learning.

  • Elevate the reputation of the learning professional as a business partner.

Project: During the workshop, you will learn the concepts and apply them to a case study from the healthcare industry. You will participate in interpretation of data and determine actions based on the data.
Take-Home Resources: You will receive a copy of the ROI by Design book to take home and reinforce your learning. In addition to the comprehensive workbook used in class, you will receive three job aids/templates including: taking a course request, interpreting learning data, and reporting learning results to stakeholders.
 
P08 Reimagining and Designing Onboarding in a Post-Pandemic World Certificate Program
Ray Jimenez
Ray Jimenez, Chief Architect, Vignettes Learning
Onboarding is a critical program for organizations. It impacts retention, culture, and performance. Successful onboarding demands fine-tuned processes and deliberate steps. In the post-pandemic environment, there is a huge opportunity to bring in new team members with the right mindset and skill set and provide them the resources and support. But simply adding them in the mix is not easy when employees’ expectations have changed and the work has become remote overnight. Now is the ideal time to rethink the process of onboarding. How do we reimagine onboarding with dispersed and connected teams? How can shifting employee concerns for well-being and transparency impact the culture of the organization? How will shortened time affect employee performance? Can we accelerate the speed of hiring and reviewing performance, and retaining employees? 
  • Explore what the post-pandemic work environment looks like.

  • Discuss challenges organizations confront in the new onboarding process.

  • Learn what reimagined onboarding looks like.

  • Why culture and leadership practices are more crucial now for new hires.

  • How to address employee concerns for emotional and social well-being.

  • Creating a culture of connections and trust in the onboarding process.

  • Onboarding strategies for dispersed, connected, and in-person team members.

  • How to introduce “buddy-system” and peer-to-peer mentoring early.

  • Using digital technologies to accelerate learning skills that lead to performance.

  • Matching flexible work roles to variable competencies to help workers perform early.

  • Simplifying the journey from onboarding to the first day at work.

The program is highly interactive. Case studies, discussions, and live examples of technologies will be presented to add real-life applications. You will receive checklists, models and prototype examples and templates.
BYOD: A wifi-enabled laptop with headphones, and MS Office, Chrome or Firefox browsers, and audio and video playback.
 
P09 Create Teachable Moments: Using Activities to Make Your Training Messages Stick! Certificate Program
Jed_Buck Roz Buck
Jed Buck, Roz Buck, Principals, Roz and Jed Training & Consulting
“Best Session Ever!”... If you want to hear these words as participants leave your training sessions, then this program is for you. Discover how to integrate fun and impactful activities that involve your participants in experiential learning. In this high-energy program, you will help guide the content and participate in a wide variety of activities that you can take back to your organization and easily incorporate into your training sessions. During the past 20 years, Roz and Jed have developed, collected and used more than 300 different activities to help create teachable moments on a wide variety of topics. You will experience and learn:
  • The six key factors that create memorable training moments.

  • A variety of activities that can be used to open and close your training sessions effectively.

  • A wide range of activities that convey your key training messages.

  • A collection of energizers and reviewers to incorporate into all your training sessions.

  • The importance of the debrief or reflection that creates the teachable moments with your audience.

Bonus: Following the program, you will receive descriptions and instructions for all activities shared throughout the day, including debrief and reflection ideas that you can easily use or customize to meet your training needs and make your training messages stick!
 
P10 Don't Just Learn It — Do It! Build Microlearning That Delivers Results Certificate Program
Amy Morrisey
Amy Morrisey, President, Artisan E-Learning
You have training needs that can’t wait for a typical development cycle. Plus, your learners can’t get much time away from their jobs to complete training. So how can you make something that is short yet useful — and how can you make it fast? In this hands-on program, you’ll explore examples of microlearning that range from videos and games to application exercises and learn what was involved in the planning and execution. You’ll design a micro lesson from scratch. You’ll determine business goals and instructional needs and learn how to structure a micro lesson without skimping on practical, helpful information. Gain new strategies to apply in your own organization when needs are high and deadlines are tight. Plus learn to:
  • Create a laser-focused course outline that meets a specific business need in a short period of time.

  • Fine-tune your goals, target audience, content, and teaching methods to be most effective in the microlearning format.

  • Distinguish between nice-to-have and must-have elements of a microlearning course.

  • Match the right instructional and media strategies to fit your course, your timeline, and your budget.

  • Use teamwork and resources creatively when time and/or money are in short supply.

Project: Come with an idea or two of specific content you'd like to deliver as microlearning.
BYOD: A wifi-enabled computer.
 
P11 Augmented Reality Boot Camp for Learning: Create Practical, Cost-Effective Solutions Certificate Program
Destery_Hildenbrand
Destery Hildenbrand, Senior Learning Experience Producer, Motive.io
As designers and developers, it's important to have an understanding of AR technology and a plan to incorporate it into our learning ecosphere. At a glance, AR can seem difficult, time-consuming, and resource-intensive — however, it’s easier and more affordable to incorporate into training than you think. Several questions come to mind when thinking about this technology: "What's the value proposition for AR?", "What type of skills and equipment are needed to create?" and maybe most important "Where do we start?" You will explore why AR is the answer for many of your learning retention and engagement challenges. You will discover user-friendly, low-cost software for AR creation. And, you will create an AR project to take back to your organization to use in kickstarting future projects. This program is designed for all experience levels and provides everyone the opportunity to create and succeed. Learn:
  • What software and systems are available to use as you get started developing with AR.

  • Where AR fits best in your projects and workflow.

  • What AR adoption can do to benefit your learning and development ecosphere.

  • The foundational concepts of AR development for use in training.

  • What AR use cases are happening in the industry today.

  • How your existing instructional design skills translate over to AR development.

Projects: You will create multiple AR projects during our session. These projects can be used to generate momentum and ideas that you can take with you back to your organization. These will include digital overlays and template-driven scenario-based solutions. Projects will be created using the ZapWorks Studio program without the need for code.
BYOD: You will need a WiFi-enabled computer with: access to Google Drive, Zapworks Studio 6.0 software installed, a Zapworks hobbyist account, a mobile device with the Zappar App installed.
 
P12 The Engaging Virtual Trainer: 99 Ways to Beat Training Zoom Fatigue Certificate Program
John Chen
John Chen, Author, Engaging Virtual Meetings
Do you have zoom fatigue? Have you exhausted all of your virtual meeting tricks? Do you want to be the training star of your next unicorn — 100% camera-on — virtual program? Then join two-time producer of Training magazine’s 100% live virtual conferences, John Chen, for a one-day program that will show you the depth of Zoom and other virtual platforms. Not only will you learn about 99 new ways to improve your virtual trainings, you will practice these tips, increasing your odds that you will use these techniques in your next training. You'll discover six ways to increase your odds that your training will be perceived as engaging. Plus, learn how to:
  • Make your training look and sound good.

  • Light up the chat room — the second most powerful engagement tool.

  • Get your attendees to “turn their damn cameras on.”

  • Maximize the view for your attendees.

  • Get IN to your content.

  • Use music to increase energy.

  • Maximize breakout rooms — the third most powerful engagement tool.

  • Use games to increase engagement and learning.

  • Apply 89 ways to beat Zoom fatigue!

Project: You will practice skills and update one aspect of your existing training by the end of the day.
Bonus: You will receive a copy of Engaging Virtual Training Tool Kit and Engaging Virtual Meetings, as well as other tools that can be applied immediately.
BYOD: Bring your wifi-enabled laptop with headphones and at least one virtual program you’d like to make even more engaging.
 
 
 

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